Terms and Conditions
Responsibility – Premier Gateway represents, and is the agent for, certain carefully selected carriers, wholesalers and service companies – all of which are disclosed principals and independent contractors. Premier Gateway is not responsible for any negligent act or omission by any of these organizations.

Premier Gateway is not responsible for inadvertent errors including advertised fares or omissions. Rates are valid for select departures at the time of printing and are subject to change/availability without notice and may be withdrawn at any time.

Passport Name – Passenger’s full passport name is required to hold airline space. Failure to provide correct passport names can result in the loss of airline space and additional penalties and are not the responsibility of the airlines or Premier Gateway.

Rates – All fares, taxes and fuel surcharges are subject to change until ticketed.

Service Charge – We reserve the right to charge processing fees for refunds, cancellations, NSF checks, credit card charge backs, airline debit memos, or special services. All service and processing fees are non-refundable.

Ticket Inspection – Please check your documents when you receive them. Call if you have any questions. We are not responsible for errors discovered 24 hours or more after ticket delivery. Upon delivery of tickets to your passenger you accept these terms and conditions.

Change or Cancellations
– To change or cancel your flight itinerary, call Premier Gateway prior to departure. If canceling, return the unused tickets, or passenger receipt e-tickets, to us for refund or credit. Some tickets are not refundable and most have various travel restrictions and may have a penalty for change or cancellations. Be sure you understand these restrictions. To process your refund, all original flight coupons are required. For certain tickets acquired by credit card, we require an agency check for the commission paid plus applicable Premier Gateway cancellation fees. In the event we do not receive your commission check and cancellation fees prior to the departure date (or in certain cases, 14 days prior to departure), we will be unable to process your refund, and certain airline penalties may apply in addition to those stated on your invoice. Your refund will reduce accordingly. Should you have any questions regarding the specific cancellation penalties involved with this ticket in order to avoid reduction of your refund, please contact our office at (800) 756-2314.

Lost Tickets – Lost, stolen or destroyed tickets must be paid for until a refund is obtained from the issuing airline, subject to any airline imposed service charge. Replacement tickets will require payment.

Payment Policy – Tickets will be issued upon receipt of an agency check unless other arrangements are made in writing. As an accommodation for our clientele, Premier Gateway will accept passenger credit cards for payment with appropriate documentation. Since Premier Gateway has no control over acceptance of a particular credit card, you agree to be fiscally responsible for the transaction and accordingly should obtain proper documentation to protect yourself. This documentation should include an imprint of the cardholder’s credit card and their signature on an agency validated UCC for in addition to verification of additional identification as may be necessary.

If you are unclear regarding what appropriate procedures are for credit card acceptance. Please contact our office at (503) 294-6478 before distribution of the ticket to your passenger. A service charge is mandatory to certain carriers or destinations. Premier Gateway accepts Visa, MasterCard, American Express, Diner’s Club and Discover Card. It is agreed that you are responsible for reimbursement to Premier Gateway for charge backs, airline debit memos or other losses attributed to disputed or rejected credit card transactions for whatever reason, including the unauthorized or fraudulent use of the credit card. Premier Gateway will invoice you for these types of credit card losses, which are outside the control of Premier Gateway. Reimbursement is due 10 days from notification. In the event of a discrepancy by Premier Gateway, you agree to notify us within 48 hours of such errors or you will be required to be responsible for such chargebacks, debit memos or losses.

Passport, Visa & Health Documentation – Passengers are responsible for obtaining a valid passport, necessary visa and health documentation required by the countries they wish to travel to or transit through.

Schedule Changes – Passengers are responsible to contact the airlines 72 hours prior to departure and on the day of departure to reconfirm their flights. Premier Gateway will not reimburse any passenger that misses their flight due to airline schedule changes for expenses resulting from a missed flight. Premier Gateway strongly suggests all passengers purchase travel insurance.

Applicable Laws – These arrangements shall be enforced and construed in accordance with the laws of the State of Oregon and should any suites commence both parties agree to jurisdiction in Multnomah County, Oregon. Should any litigation be necessary for collection of any money under this contract, Premier Gateway is entitled to recover a reasonable sum for its costs and attorney’s fees, including matters at trial, on appeal or in any bankruptcy proceedings including avoidance4 action brought under Chapter 5 of title II USC.

Linked Sites – This site may contain links to other web sites (“Linked Sites”). Premier Gateway does not operate or control any information, products or services on Linked Sites, and neither endorses nor approves any products, services or information offered at Linked Sites. You acknowledge and agree that your access or use of any Linked Site is at your own risk. Premier Gateway may also provide access to certain discussion groups through this Site as a service to you. Discussion groups, by their nature may contain offensive. Harmful, deceptive, misleading, inaccurate or otherwise inappropriate material, and you acknowledge and agree that Premier Gateway shall not have any responsibility or liability for the content of any discussion group, or articles contained therein, that mat be accessed through this Site.

Passenger Contact – The airlines require that you advise them of your client’s telephone contact number in the US as well as in their destination city. If your client is a US passport holder, an emergency contact number is also required.